Users & permissions

Every person with access to your admin area — organisers, coaches, officials, even parents with a login — is managed from Users & roles. This guide covers inviting people, controlling what they can do, and your organisation's own settings.

Inviting a new organiser or member

1. Go to Users & roles and select Invite user.
2. Enter their email address.
3. Choose a role:
   • Administrator — full org access, including recording results.
   • Manager — manage teams, fixtures and results.
   • Coach — manage their assigned teams.
   • Player, Parent, Official or Viewer — narrower access for members, umpires and read-only followers.
4. Select Send invitation.

They'll receive an email with a link to set their password and join. The invitation expires in 7 days.

Tip: if someone needs an extra role later — say a coach who also officiates — you don't need to re-invite them. Open their entry in the directory and add the role there (see Giving someone an extra role below).

The members directory

The Directory card on the left of Users & roles lists everyone with access to your organisation. Use it to:

• Filter by role or status (all statuses, active, inactive) using the dropdowns.
• Search by name or email using the search box.
• Check at a glance who's active and who holds system admin rights — the summary tiles at the top show total users, active users, and system admins.

Giving someone an extra role

Open a person from the directory to manage their roles directly:

1. Under Current roles, see everything they hold in this organisation.
2. To add a role, choose it from Add role and select Add role. If you're adding the Official role, you'll also be asked for their umpire level (Into Officiating, C Award, B Award or A Award).
3. To remove a role, select the trash icon next to it and confirm.

The permissions matrix

The Permissions card on the right of Users & roles shows what each role can do — view dashboard, manage tournaments, manage teams, record results, manage payments, manage users, and view the audit log — with a tick for allowed and a dot for not allowed.

For finer control, open the full Permissions page from the sidebar. It has two views:

• Roles — pick a role (Organisation manager, Coach, Player, Parent, Viewer) from the dropdown, tick or untick individual permissions grouped by category, then select Save.
• Users — grant or revoke a specific permission for one person, overriding their role default. Select a user, then Grant permission, choose the permission and (optionally) an expiry date and time. Granted permissions show as unlocked; you can Revoke them at any time.

Every change — grants, revokes, role updates — appears in Recent permission changes at the bottom of the page, showing who made the change and whether it succeeded.

Your organisation's settings

Your organisation's own details live under Settings, separate from user access.

General details

1. Go to Settings → General.
2. Under Organisation, update the Name, Website, Time zone and Default currency.
3. Under Contact, update the Support email, Phone and Address — these appear on receipts and emails.
4. Select Save changes.

Next to the Organisation card you'll see a status chip (for example active or pending). This is read-only — it reflects your account status and isn't something you can change here.

Branding

1. Go to Settings → Branding.
2. Under Identity, upload your logo. It appears across the admin area and on your public-facing pages.

Tip: a square logo with a transparent background looks best wherever it's placed — team pages, receipts, and shared match cards.

Good to know

• Only Administrators and Managers can invite people or change permissions — if the Invite user button is greyed out, check you have an active organisation selected.
• Removing someone's last role in an organisation doesn't delete their account — it just removes their access to that organisation.
• For everything to do with teams themselves — rosters, coaches per team — see Teams.